pusototo Privacy Policy: How We Handle Your Account Data
This Privacy Policy explains what data pusototo collects when you access our platform, how that data is stored, and what choices you have over it. Availability of our services depends on local law and is accessible where local regulations permit.
Account data handled with care
GoPay, LinkAja, QRIS transaction context
You control your records
Contact us to request changes
POLICY POSTURE
What Data We Collect and Why
When you open an account with pusototo, we collect the information you provide directly — your registered contact detail, login credential, and the choices you make inside your account dashboard. When you carry out a transaction using GoPay, LinkAja, or QRIS, we record the transaction reference, amount, and status so your wallet history stays accurate and disputes can be resolved. We do not store full payment-instrument credentials on our servers; those are handled by the respective payment rail at the point of transaction. We also collect device and session data automatically — the type of browser or app environment, your session timestamps, and the pages you navigate. This helps us keep the platform stable for mobile access and lets us identify unusual login patterns that could signal an unauthorised attempt on your account. All data collection is tied to a specific purpose: operating your account, processing your transactions, and responding to your support requests. We do not sell your personal data to third parties, and we do not use it for purposes beyond what is described in this policy. Retention periods follow what is operationally necessary, and the current retention schedule is shown in your account settings after login.
GoPay
LinkAja
QRIS
Account wallet records
Session & device data
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every interaction with pusototo falls under the same data rules. The four areas below clarify what this policy covers, what sits outside it, and why that distinction matters for your account.
Account Access
Any login, registration, or credential-reset action on pusototo falls fully within this policy. The data generated at those steps — your login timestamp, device environment, and session token — is retained and managed according to the rules described here.
Transactions
Deposits and withdrawals processed through GoPay, LinkAja, or QRIS generate transaction references stored in your account wallet. Those references are within this policy's scope. The payment rail's own data practices are governed by that rail's separate terms, not ours.
Site Content
Your interaction with game lobbies, live casino tables, and sportsbook markets is logged at the session level for platform stability and account integrity. Individual game-round data is retained as required by the operational record we are obligated to keep.
Third-Party Services
Links or embedded tools from providers outside pusototo — including game studios such as Pragmatic Play or PG Soft — operate under those providers' own data terms. We pass only the minimum session identifier needed to launch the game; we do not share your full profile with them.
YOUR ACCOUNT CHOICES
Practical Steps You Can Take Under This Policy
This policy is not just a document — it describes actions you can actually carry out. Your account dashboard shows the personal details we hold on record: your registered contact, your transaction history, and your active session devices. If any detail is incorrect, you can update most fields directly inside the account settings page without contacting support. For information that cannot be self-edited — such as identity verification records — you can raise a correction request through the support channel, and we will review it within our standard processing window. If you want to know exactly what data we hold about you, submit a data-access request via our support contact. We will respond with a summary of the records linked to your account. Requests to delete your account and associated data can also be submitted through support; note that transaction records required for financial audit purposes are retained for the period mandated by our operational obligations before deletion can be completed.
Review Your Records
Log in and open Account Settings to see your registered details, linked payment methods, and session history. The current state of your data is shown there after each login without needing to contact support.
Correct Account Details
Most profile fields — contact detail, preferred language, notification preference — can be edited directly in Account Settings. Fields locked for security reasons require a support request with identity confirmation.
Raise a Data Question
If you want a full picture of what we hold, submit a data-access request through our support channel. We will compile the records linked to your account ID and respond through the same channel.
Request Account Closure
Submit an account-closure request via support. Transaction records tied to GoPay, LinkAja, or QRIS payments are retained for our operational audit period before full removal; all other personal data is deleted once the closure is confirmed.
CONTACT PATHS
How to Reach Us About This Policy
If you have a question about this Privacy Policy — a correction to your account data, a request to review records, or a concern about how your information is handled — the contact paths below connect you directly to the team that manages these requests. Each route is open for account and data matters.
Live Chat
Open the chat widget from any page on pusototo to raise a privacy or data question in real time. Our team handles account-data requests through this channel.
Email Support
Send your data-access or correction request by email. Include your registered account contact so we can verify identity before processing. Response details are shown in your account dashboard after submission.
Account Dashboard
Many privacy actions — reviewing your stored details, checking active sessions, seeing your GoPay or QRIS transaction references — are self-service inside Account Settings after login. No contact needed for these steps.
DATA HANDLING PRACTICE
How pusototo Manages Data Across Your Account Lifecycle
Data handling at pusototo is tied to four concrete practices: what we collect, how long we keep it, how we secure it at rest and in transit, and how you can request changes. We collect only what is needed to run your account and process transactions through GoPay, LinkAja, and QRIS. Retention follows operational necessity — session logs are cycled on a rolling basis, while transaction records are held for the audit period required by our obligations. Data in transit between your device and our servers uses standard encryption. Your account is further protected by the credential and session controls visible inside Account Settings. Who can access your data internally is limited to the teams that operate your account and handle support requests.
Cookies and Session Data
We use session cookies to keep you logged in across page navigations and to record which game lobby section you visited last. You can clear cookies through your browser settings; doing so will log you out of the current session.
Account Security
Your credential is stored in hashed form — we cannot read your password, only verify it. Unusual login patterns trigger a session flag visible in Account Settings, where you can review and close active sessions you do not recognise.
Data Retention
Session and behavioural logs follow a rolling retention window. Transaction records tied to GoPay, LinkAja, or QRIS are held for the duration required by our operational audit obligations. The current schedule is shown in Account Settings after login.
Policy Change Requests
If this policy changes in a way that affects how we handle your personal data, we will notify you through the contact method on your account before the change takes effect. You can also request the current version at any time through our support channel.
POLICY FAQ
Questions About Your Privacy and Data Rights
Real questions about how pusototo handles your account data, what rights you hold, and how to act on them.
What personal data does pusototo collect when I open an account?
We collect the details you enter during registration — your contact information and login credential — plus session data generated when you use the platform. Transaction references from GoPay, LinkAja, or QRIS are also recorded in your account wallet to keep your history accurate.
Can I see all the data pusototo holds about me?
Yes. Log in and open Account Settings to review your stored profile details, active sessions, and transaction references. For a complete data summary, submit a data-access request through our live chat or email support, and we will compile the records linked to your account.
How do I correct information stored on my account?
Most fields — contact detail, notification preferences — are editable directly in Account Settings without needing to contact support. For records locked for security or audit reasons, raise a correction request through live chat or email, and the support team will review it after identity verification.
Does pusototo share my data with game studios like PG Soft or Pragmatic Play?
We pass only the minimum session identifier required to launch a game inside the lobby. We do not share your full profile, payment details, or personal contact with any game studio. Each studio operates under its own data terms for any interaction within their game environment.
What happens to my data if I close my account?
Submit a closure request through support. Personal profile data is deleted once the closure is confirmed. Transaction records linked to GoPay, LinkAja, or QRIS are retained for our operational audit period before full removal — the current timeline is shown in Account Settings.
How will I know if this Privacy Policy changes?
If we make a change that affects how your personal data is handled, we will notify you through the contact method registered on your account before the update takes effect. The current version of this policy is always accessible from the footer of pusototo.